Michael Spaulding
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Recent activity by Michael Spaulding-
Order Packaging
Because each sign is designed differently, with unique dimensions and shapes, we handcraft sign packages to perfectly fit each custom neon sign we produce. We include extra cushioning and bubble w...
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Do you offer Express Shipping?
Yes, we do! Express shipping and delivery is within 7-10 business days starting from the day the package is picked up from our workshop. Note that lead time at the workshop is 3-5 business days. Y...
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Shipping & Delivery Times
Each and every piece we make is carefully crafted by hand, ensuring that the utmost quality is achieved throughout the creative process. Order Processing: Once we receive your order, our skilled d...
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Which power plug type is included?
We will ensure that you get the right power plug for your sign; the one that matches your local region standards.
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How to report a problem?
We've Got your back! In the rare case of having trouble with your sign, whether it's a damaged package, wrong order, missing components, or something went wrong with the sign down the road, we got ...
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1-Year Factory Warranty
At HappyWires, we take pride in the quality and durability of our products. We understand that investing in a neon sign is a big decision, which is why we offer a warranty that gives our cust...
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Insured Shipping & Delivery
Your sign is fully protected against shipping damage or loss. In the rare case that you receive a damaged sign or if any of its components are missing, please contact us at support@happywires.com w...
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What's In The Box?
As shown in the schematic below, each package contains the following items: Your custom LED Neon Sign Remote Control (batteries are not included) Dimmer Power Supply with a suitable power plug Ca...
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Can I cancel my order after placing it?
We understand that sometimes plans change unexpectedly. While our policy states that orders are final once placed, we'll do our best to accommodate your request. Please contact our customer support...
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When does my warranty start/end?
Start Date: HappyWires 1-Year Factory Warranty starts on the date the package is delivered to your address. End Date: Our warranty ends 12 months past the delivery date. What if I have a problem w...